Help Center

Please use the below form. You can also contact us at support@perfumehub.shop

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

1. How long does shipping take?

2. Do you offer international shipping?

3. How can I track my order?

4. What if my package is delayed or lost?

Payment Information

1. What payment methods do you accept?

2. Is my payment information secure?

3. When will I be charged for my order?

4. Can I use more than one payment method for a single order?

5. What should I do if my payment is declined?

Order & Returns

1. How can I track my order?

2. How long does it take to process my order?

3. Can I cancel or change my order after placing it?

4. How do I start a return or exchange?